Shipping
Yes, we absolutely can! Our goal is to make healthy botanical solutions more accessible, which is why we are able to ship our products across the United States
No, we are currently not able to ship outside of the US. We apologize for the inconvenience this may cause. However, we are constantly looking for ways to improve our services and expand our shipping capabilities in the future. Our team is working tirelessly to cater to our customers outside of the U.S., so hang tight.
If you need to change your shipping address after placing an order, please contact us as soon as possible by calling Healthy Vibez at 571-317-9691. Our customer service team will assist you in making the necessary changes to your shipping address.
We take great care in packaging our products to ensure they reach you in perfect condition. However, in the unlikely event that you receive a damaged product, worry not! Simply take a picture of the damaged item and email it to us at healthyvibezcorp@gmail.com as soon as possible. Our customer service team will assist you in resolving the issue and ensure that you receive a replacement product as soon as possible.
Unfortunately, we do not provide tracking for standard mail. However, if you ask for priority mail, you will be able to track your order. You will be able to track your order by visiting the carrier’s website and entering the tracking number provided in your shipping confirmation email.
If you do not receive your order within the expected delivery time, please contact us by email at healthyvibezcorp@gmail.com or call us at 571-317-9691. Our customer service team will assist you in tracking your order and resolving any issues that may have caused a delay in delivery.